Featuring a three-prong approach on culture, communication, and creative problem solving,
The Intercultural Communication Playbook, with its unique, user-friendly layout and presentation, highlights how active, imaginative, and productive problem-solving methods can transform the way students understand intercultural communication. This framework from authors Teri Kwal Gamble, Michael W. Gamble, and Xiaowen Guan guides learners to understand their intercultural identity, broaden their worldview, and successfully improve their communication in real-world settings. Each chapter features exercises that encourage students to diversify their everyday thinking, individually examine their personal preferences, eliminate mental barriers, and discover innovative solutions to intercultural communication challenges.
Table des matières
Part One—Foundations
Chapter 1. Introducing Intercultural Communication
Chapter 2. Identity And Cultural Awareness
Part Two—Cultural Codes
Chapter 3. Verbal Communication and Culture
Chapter 4. Nonverbal Communication and Culture: Beyond Words
Part Three—Cultural Values and Patterns
Chapter 5. Understanding Cultural Variability: Patterns, Values and Behavior
Part Four—Intercultural Relationship Building
Chapter 6: Intercultural Relationships: Person to Person
Chapter 7: Race and Intergroup Relationships
Chapter 8: Gender, Sexuality, and Culture
Chapter 9. Navigating Intercultural Conflict
Chapter 10. Immigration, Empathy, And Communication: The Transitioning Connection
Part Five—Applied Dimensions of Intercultural Communication
Chapter 11. Professional Contexts: Intercultural Communication In Business, Education, And Health
Chapter 12. Media And Culture: The Pop-Culture Mix
Chapter 13. Future-Telling: Reimagining the Role of Intercultural Communicator
A propos de l’auteur
Xiaowen Guan (Ph.D.) is a Professor of Communication Studies at the University of St. Thomas in Minnesota. She is also the current program coordinator and director of the Strategic Communication: Advertising and Public Relations program. She has been teaching the undergraduate intercultural communication course regularly for 15 years. Xiaowen’s research expertise on intercultural communication examines communication across different nationalities, races and ethnicities, genders, and generations. Her research examines how individual and cultural factors influence communication outcomes using large samples and statistical analyses. She often collaborates with international scholars to examine interdisciplinary issues. Her teaching and research expertise extends to her practice in intercultural competence training and consulting. She has been invited to talk at international and multinational organizations and has led cultural training workshops for St. Thomas faculty, staff and students on improving intercultural competence. Her awards include the DEI faculty fellowship at her university to advance the institution’s strategic priority of advancing diversity, equity, and inclusion and the Global Citizenship Award from the University of St. Thomas.
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