Jack J. Phillips & Patricia Pulliam Phillips 
Project Management ROI [PDF ebook] 
A Step-by-Step Guide for Measuring the Impact and ROI for Projects

Preface.
Acknowledgments.
About the Authors.
Chapter 1. Project Management Issues and Challenges.
Chapter 2. The Project Management Life Cycle.
Chapter 3. ROI Methodology Basics.
Chapter 4. Achieving Business Alignment with the Project.
Chapter 5. Measuring Reaction and Learning.
Chapter 6. Measuring Application and Implementation.
Chapter 7. Measuring Business Impact.
Chapter 8. Isolation of Project Impact.
Chapter 9. Converting Data to Money.
Chapter 10. Measuring the Intangibles.
Chapter 11. Monitoring Project Costs and Calculating ROI.
Chapter 12. Forecasting Value, Including ROI.
Chapter 13. Reporting Results.
Chapter 14. Implementing and Sustaining ROI.
Notes.
Index.

Dr. Jack J. Phillips is Chairman of the ROI Institute(www.roiinstitute.net.) and a world-renowned expert on measurementand evaluation. Phillips provides consulting services for Fortune500 companies and workshops for major conference providersworldwide. Phillips is also the author or editor of more thanthirty books and more than a hundred articles. His work has beenfeatured in the Wall Street Journal, Bloomberg Businessweek, Fortune, and on CNN.
Wayne Brantley, MSEd, PMP, CRP, CPLP, is the Senior Director of Professional Education for the University Alliance(www.universityalliance.com). He has taught and consulted onproject management, quality management, leadership, curriculumdevelopment, Internet course development, and return on investmentto Fortune 500 companies around the world.
Dr. Patricia Pulliam Phillips is an internationallyrecognized author, consultant, and President and CEO of the ROIInstitute, Inc. Phillips provides consulting services toorganizations worldwide. She helps organizations build capacity inthe ROI methodology by facilitating the ROI certification processand teaching the ROI methodology through workshops andgraduate-level courses.