Janet (Victoria University of Wellington, New Zealand) Holmes 
Women, Men and Politeness [PDF ebook] 

Women, Men and Politeness focuses on the specific issue of the ways in which women and men express politeness verbally.
Using a range of evidence and a corpus of data collected largely from New Zealand, Janet Holmes examines the distribution and functions of a range of specific verbal politeness strategies in women »s and men »s speech and discusses the possible reasons for gender differences in this area. Data provided on interactional strategies,  »hedges and boosters », compliments and apologies, demonstrates ways in which women »s politeness patterns differ from men »s, with the implications of these different patterns explored, for women in particular, in the areas of education and professional careers.