Jim Knight 
Better Conversations [EPUB ebook] 
Coaching Ourselves and Each Other to Be More Credible, Caring, and Connected

Preface
Acknowledgments
About the Author
Chapter 1: Radical Brokenness and Better Conversations
Chapter 2: The Better Conversations Beliefs
Chapter 3: Listening With Empathy
Chapter 4: Fostering Dialogue
Chapter 5: Asking Better Questions
Chapter 6: Connecting
Chapter 7: Finding Common Ground
Chapter 8: Redirecting Toxic Words and Emotions
Chapter 9: Building Trust
References
Study Participants
Index

Dr. Jim Knight, Founder and Senior Partner of Instructional Coaching Group (ICG), is also a research associate at the University of Kansas Center for Research on Learning. He has spent more than two decades studying professional learning and instructional coaching. Jim earned his Ph D in Education from the University of Kansas and has won several university teaching, innovation, and service awards.The pioneering work Jim and his colleagues have conducted has led to many innovations that are now central to professional development in schools. Jim wrote the first major article about instructional coaching for the Journal of Staff Development, and his book Instructional Coaching (2007) offered the first extended description of instructional coaching. Jim’s book Focus on Teaching (2014) was the first extended description of how video should be used for professional learning. Recently, writing with Ann Hoffman, Michelle Harris, and Sharon Thomas, Jim introduced the idea of instructional playbooks with their book on that topic.Jim has written several books in addition to those described above, including Unmistakable Impact (2011), High-Impact Instruction (2013), Better Conversations (2015), The Impact Cycle (2018), and The Definitive Guide to Instructional Coaching (2021). Knight has also authored articles on instructional coaching and professional learning in publications such as Educational Leadership, The Journal of Staff Development, Principal Leadership, The School Administrator, and Kappan. Jim is also a columnist for Educational Leadership and.Through ICG, Knight conducts coaching workshops, hosts the Facebook Live Program, “Coaching Conversations, ” and provides consulting for coaching programs around the world.