This book details the attributes and practices that help high-reliability organizations (HROs) excel in the service they provide to their customers. Explaining what it takes to achieve high reliability in healthcare settings, it presents proven tools and concepts that leading healthcare organizations are using to improve safety and quality. The book identifies the necessary infrastructure, methods, and analytics required to achieve and sustain higher reliability. It also includes case studies that illustrate success stories and failures, so readers can avoid making the same mistakes.
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Format EPUB ● Pages 253 ● ISBN 9781040084366 ● Maison d’édition Taylor & Francis ● Publié 2016 ● Téléchargeable 3 fois ● Devise EUR ● ID 9355626 ● Protection contre la copie Adobe DRM
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