Adopting a hands-on approach, this work shows how to achieve ISO 9000 registration efficiently and economically, through the TAP-PDSA (Train, Audit and Plan / Plan, Do, Study, Act) method. It explains issues encountered in registering, providing real examples, and addresses the functions of a registrar, the importance of choosing a registrar early, and the criteria of registrar selection. The primary goals of registration – to improve quality, achieve customer satisfaction and increase profitability – are stressed.
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Format EPUB ● Pages 216 ● ISBN 9781351440356 ● Maison d’édition Taylor and Francis ● Publié 2022 ● Téléchargeable 3 fois ● Devise EUR ● ID 8640552 ● Protection contre la copie Adobe DRM
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