2 Ebooks par Stephane Cortina
Beatrix Barafort: ITSM Process Assessment Supporting ITIL (TIPA)
The key to any successful IT Service Management solution are strong, clear processes that are fit for purpose. The continual cycle of service improvements must therefore look at the existing processe …
PDF
DRM
€57.08
Béatrix Barafort & Stéphane Cortina: ITSM Process Assessment Supporting ITIL (TIPA)
The key to any successful IT Service Management solution are strong, clear processes that are fit for purpose. The continual cycle of service improvements must therefore look at the existing processe …
PDF
Anglais
DRM
€46.99
