Tony Ghaye 
Developing the Reflective Healthcare Team [PDF ebook] 

Part One: Orientation to the Book.
Chapter 1: The book’s Structure, the central question and some
challenges.
Chapter 2: Starting points.
Chapter 3: The Reflective Lens.
Chapter 4: The Team Lens.
Part Two: About Reflection: Learning through its interests
and practices.
Chapter 5: Reflecting on Practice.
Chapter 6: An interest in being-human-well: The practices of
reflection on the me’s-with-we’s, on individuals and teams.
Chapter 7: An interest in embracing uncertainty: The practices
of reflection as working with fuzziness and the risks involved in
service improvement and workplace transformation.
Chapter 8: An interest in the bottom line: The practices of
reflection as improving practice and getting results.
Chapter 9: An interest in reflection as the art of asking
serious questions.
Part Three: About TEAMS: Being the best we can.
Chapter 10: What is a team?.
Chapter 11: Team learning and team work =
Teamability.
Chapter 12: The centrality of values.
Chapter 13: Reflecting on the roles and contributions of the
individual vis-à-vis the team.
Chapter 14: Reflecting on knowledge for competent practice.
Chapter 15: Reflecting on the kinds of conversations we have
with each other in a team.
Chapter 16: Teams as a forum for asking serious questions.
Part Four: About DEVELOPING REFLECTIVE TEAMS: How to get
there.
Chapter 17: How to get there.
Chapter 18: TA2LK and reflective conversations of
possibility.
Chapter 19: The ‘faces’ for TA2LK.
Chapter 20: TA2LK as a facilitated team learning process.
Chapter 21: Cultures of care.
Chapter 22: The Care Zone: developing a team’s emotional
literacy.
Chapter 23: The Creative Zone: developing a team’s ability to
think and act differently.
Chapter 24: The Service Improvement Zone: making a
difference.
Chapter 25: Evidence of positive change and sustainable
improvement.
Chapter 26: Service user initiated team development.
Chapter 27: Why not try this?.
Chapter 28 Developing reflective teams: perception and
reality

Tony Ghaye is a key player in reflective practice. He is editor of the Reflective practice journal for Carfax Publishing /Taylor and Francis and director of the newly founded Institute of Reflective Practice in Gloucestershire. He has consultancy links in Hong Kong and knows with David Kember et al.