Veiko Lember & Tiina Randma-Liiv 
Engaging Citizens in Policy Making [PDF ebook] 
e-Participation Practices in Europe

Exploring academic and policy thinking on e-participation, this book opens up the organizational and institutional ‘black box’ and provides new insights into how public administrations in 15 European states have facilitated its implementation. Using multiple case studies, the book offers a systematic analysis of how e-participation initiatives are actually organized and administered within the government, as well as how the political context and collaborative partnerships both within the government and with non-governmental actors affect the adoption and institutionalization of e-participation platforms. Contributors provide new empirical evidence on some of the most pressing questions related to the organization and management of e-participation, aiming to provide better understanding of citizen participation platforms. Providing comparative knowledge on the institutional, administrative and organizational aspects of e-participation, this book will be an ideal read for public policy researchers and government practitioners interested in innovation and technology in public administration.