Fred Fallik 
Managing Organizational Change (RLE: Organizations) [PDF ebook] 
Human Factors and Automation

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The United States Internal Revenue Service introduced a multi-million dollar program to automate its operations in the early 1980s. This book describes a multidisciplinary study of the experiences of several thousand users in this program, based primarily on questionnaires, observation and interviews. The case study gives valuable guidance to managers and their consultants involved in planning introduction of new office technology, as well as providing more academic insights int...

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Format PDF ● Pages 176 ● ISBN 9781135937140 ● Publisher Taylor and Francis ● Published 2013 ● Downloadable 6 times ● Currency EUR ● ID 2928467 ● Copy protection Adobe DRM
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