Organizational executives must change the way they think about how to invest in and manage IT if they want to get lasting value from computer-based innovations. The old way of thinking has not served organizations well. They continue to experience high levels of technological and operational failures even though they apply a wide variety of industry best practices. The rapid pace of technological advancement has tended to hide some fundamental problems that have existed from the start. These involve, not the technology only, but also the management and application of that technology. The human and organizational factors have not kept pace. They have remained relatively static and, to a shocking degree, ineffective.
As a result, the IT department in many organizations has remained a breed apart. Communication between IT and the rest of the organization is fraught with misunderstanding. This leads to failures, recrimination, and, sometimes, wholesalechanges which fall well short of their goals. The authors wrote this book because they wanted to help both business and IT to shift their focus from technology project implementation to that of value realization.
In
The Value Imperative readers will be introduced to a new business model called The Agricultural Model created by the authors for managing IT in organizations. This innovative model will help you learn how to change the mindset of people in your organization about how IT should be invested in and managed; key considerations for ensuring that business value is delivered from IT investments; how to measure that value that has been delivered and whether there has been effective return on the investments made; and finally the authors challenge business and IT managers to focus on the business value that customers seek which will help companies.
Table of Content
1. Business and IT Challenges for Today’s Organization.- 2. The Value Cycle.- 3. The Engineering Model of Business-IT Alignment.- 4. The Agricultural Model.- 5. The Value Realization Cycle.- 6. Governing IT Service Delivery.- 7. Enterprise Architecture.- 8. IT Investment Portfolio.- 9. Sourcing IT Services.- 10. Measuring IT Value Delivery.- 11. ROI.- 12. The Role of Leadership.- 13. It’s Not About Technology; It’s About Value.
About the author
Gerald G. Grant is Director of the Ph D Program, Director of the Centre for Information Technology, Organizations, and People (CITOP) and Associate Professor at the Sprott School of Business, Carleton University in Ottawa, Canada. Dr Grant’s work focuses on the strategic management of information systems in organizations, particularly on issues around governance of IT in organizational and inter-organizational settings. He has consulted internationally for organizations such as the Commonwealth Secretariat in the U.K., the COMNET Foundation in Malta and the Government of Jamaica. Dr Grant is also a member of the Advisory Board of DPI-The Association of Public Sector Information Professionals in Canada.
He is currently an Associate Editor of
Information and Management and
IT for Development journals. He was previously Senior Associate Editor of the
European Journal of Information Systems and Associate Editor of the
Journal for Global Information Management.
Robert Collins is an experienced technology executive with more than thirty years’ experience in both the private and public sector. He has held positions as a product business line executive as well as Chief Information Officer. During his career, he has had the opportunity to work with organizations all over the world. He is now a Consulting Executive who works with large organizations to maximize the value they get from information technology. As well, Robert mentors high-tech startups and provides professional development training.
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