Gordonington 
Property Management [PDF ebook] 
A Customer Focused Approach

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Intended for advanced students and practitioners this book gives an up-to-date presentation of property management as practised by a leading company, BAA plc. A key aim of the book is to show the benefits to be obtained from building a business culture based on service to the customer. This may be achieved by due attention to communication, leadership, measurement, benchmarking and accountability.

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Language English ● Format PDF ● Pages 224 ● ISBN 9781349142583 ● Publisher Macmillan Education UK ● Published 1997 ● Downloadable 3 times ● Currency EUR ● ID 6783003 ● Copy protection Adobe DRM
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