लेखक: Audra Proctor

David Miller is the chairman and founder of Changefirst, a global training and consulting organization which specialises in change management. He has helped organizations successfully implement major change for the last 25 years, initially as a senior executive for American Express and more recently with clients ranging from HSBC, BT, Roche Pharmaceuticals and The Linde Group. Audra Proctor has over twenty years” experience in multi-industry and international change execution. She is a regular speaker at public speaking and client events and currently manages global relationships for Changefirst where she leads continued research and development.