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ITIL(R) Practitioner Guidance [PDF ebook] 

समर्थन

ITIL Practitioner Guidance is the essential reference text which accompanies the ITIL Practitioner qualification. Fully integrated with the ITIL Practitioner syllabus, this publication is also a practical guide that helps IT service management (ITSM) professionals turn ITIL theory into practice through case studies, worksheets, templates and scenarios. The book assumes knowledge of ITIL and ITSM up to ITIL Foundation level, and begins with a discussion of the guiding principles of ITSM. It goes on to explain how these guiding principles are essential for ITSM and how they relate to philosophies, frameworks and methodologies such as Dev Ops, Lean, Agile etc.

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भाषा अंग्रेज़ी ● स्वरूप PDF ● पेज 200 ● ISBN 9780113314881 ● प्रकाशक The Stationery Office Ltd ● प्रकाशित 2018 ● डाउनलोड करने योग्य 3 बार ● मुद्रा EUR ● आईडी 5655194 ● कॉपी सुरक्षा Adobe DRM
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