Managers and executives do not typically become more effective as the result of a single training program or other intervention. Rather, development requires a range of ongoing and integrated activities. Drawn from CCL’s ‘Tools for Developing Successful Executives’ program, the six-step model described in this report provides the basics for designing a system that works. The steps, each covered in its own section, range from ‘Find and use organizational support for creating a process’ to ‘Define and communicate the critical role of the manager.’ The sections contain commonsense information about the issues to consider when designing a development system plus numerous practical examples.
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