Set in a multilingual cleaning company that serves Anglophone customers in the upper-(middle) class suburbs of New York City, this book presents an ethnographic study into power, language policy and communication from the perspectives of the Brazilian-American employer as well as the company’s Hispanophone and Lusophone employees. Power asymmetries in internal communication demonstrate the employer’s legitimated domination over her employees and her L1 Portuguese as a form of linguistic capital. Employees’ resourcefulness and multicompetence – rather than quantifiable levels of English-language proficiency – determine the extent to which they rely on language brokering to facilitate communication with their customers, directly impacting their agency. The book contributes to current debates on extra-linguistic modes of communication in multilingual settings and thematic analyses of care work, migration, communication and the role of English.
€132.96
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भाषा अंग्रेज़ी ● स्वरूप PDF ● ISBN 9781800416765 ● प्रकाशक Channel View Publications ● प्रकाशित 2024 ● डाउनलोड करने योग्य 3 बार ● मुद्रा EUR ● आईडी 9234421 ● कॉपी सुरक्षा Adobe DRM
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