If you want to create a lean, mean, working machine in
today’s environment you need a game plan for building
employee morale and commitment. By coaching and mentoring your work
force–instead of implementing staid traditional management
techniques–you’ll start to see tremendous results.
Regardless of where you find yourself on the corporate ladder
and what level of authority you carry, what you and other managers
share in common is the responsibility for the performance of
others. Coaching and Mentoring For Dummies can open your
eyes to this innovative way of managing and show you the best way
to get the most out of those who work for you.
Coaching and Mentoring For Dummies provides the
foundation for understanding what business coaching is all about,
and helps you gain or improve the coaching skills that drive
employee performance and commitment. These skills, which serve as
the main topics of this book, involve: getting employees to deliver
the results you need; guiding employees to think and do for
themselves; motivating employees to take on responsibility and
perform effectively; and growing employee capabilities that lead to
career development and success
You’ll also discover how to:
* Use questions rather than commands
* Be a delegator, not a doer
* Complete performance reviews without anxiety
* Grow your employees’ talents
* Increase productivity and decrease turnover
With Coaching and Mentoring For Dummies as your guide, you
can start to put these techniques and tools to work for you and
inspire your employees in ways you never imagined. From
tried-and-true worksheets to tools that you can tailor to you own
situation, this friendly guide helps you call all the right plays
with regards to your employees. Forget about micromanaging! When
you become a coach, you’ll be surprised by the tasks your
group can perform.The fun and easy guide to today’s hottest trends
in management training, Coaching and Mentoring For Dummies
shows managers how to take advantage of these state-of-the-art
management tools — without spending hundreds of dollars on
training seminars! This book features
* Guidance on being a coach rather than a doer’ and giving
feedback in a positive way
* Advice on motivating, grooming, and growing employees
* Tips on tackling diversity issues, performance reviews, and
other challenges
Put these techniques and tools to work and inspire your employees
in ways you never imagined. Forget about micromanaging! When you
become a coach, you’ll be surprised by the tasks your group can
perform.
विषयसूची
Introduction.
PART I: Building Employee Commitment through Coaching.
Chapter 1: Get Off the Bench and Be the Coach!
Chapter 2: Laying a Foundation that Builds Commitment.
Chapter 3: Coaching and Managing Diversity.
Chapter 4: Finding the Time to Stay Connected.
PART II: Performance Coaching for Results.
Chapter 5: Giving Constructive Feedback, Not Praise and
Criticism.
Chapter 6: Setting Performance Plans the SMART Way.
Chapter 7: Taking the Blues Out of Reviews.
PART III: The Fine Art of Mentoring and Tutoring.
Chapter 8: The Do’s and Don’ts of Mentoring and Tutoring.
Chapter 9: Don’t Tell, but Do Ask: Tutoring with Questions.
Chapter 10: Taking Them under Your Wing.
PART IV: Motivating and Empowering Your Staff.
Chapter 11: Motivation — Not Inspiration or Perspiration.
Chapter 12: Seven Practical Strategies to Motivate Employees.
Chapter 13: Don’t Try To Do It All Yourself — Delegate.
PART V: Grooming and Growing Your Employees.
Chapter 14: Knowing When — and How — to Train.
Chapter 15: Building Career Self-Reliance.
Chapter 16: Making the Plan: Coaching For Development.
PART VI: The Part of Tens.
Chapter 17: Ten Coaching Myths.
Chapter 18: Ten Skills That Strengthen Your Foundation for
Coaching.
Chapter 19: Ten Management Behaviors to Avoid.
Chapter 20: Ten (er, 50) Ways to Build Commitment through
Coaching.
Index.
Book Registration Information.
लेखक के बारे में
Marty Brounstein, is an author, speaker, and management consultant who specializes in practical applications of coaching techniques.