Service science constitutes an interdisciplinary approach to systematic innovation in service systems, integrating managerial, social, legal and engineering aspects to address the theoretical and practical challenges of the service industry and its economy.This book contains the refereed proceedings of the 5th International Conference on Exploring Service Science (IESS), held in Geneva, Switzerland, in February 2014. The ten full papers accepted for IESS were selected from 31 submissions and presented ideas and results related to innovation, service management, service engineering and service discovery.
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भाषा अंग्रेज़ी ● स्वरूप PDF ● ISBN 9783319048109 ● संपादक Michel Leonard & Mehdi Snene ● प्रकाशक Springer International Publishing ● प्रकाशित 2014 ● डाउनलोड करने योग्य 3 बार ● मुद्रा EUR ● आईडी 5779474 ● कॉपी सुरक्षा Adobe DRM
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