लेखक: Miklos Telek

The authors of this book have been doing research and modeling in the theoretical and practical field of queuing theory for several decades, and teaching in both BSc, MSc and doctoral programs at the Faculty of Informatics, E¨otv¨os Lor´and University, Faculty of Engineering Sciences, Sz´echenyi Istv´an University and the Faculty of Electrical Engineering and Informatics, Budapest University of Technology and Economics (all located in Hungary).