लेखक: Nripendra P. Rana

D. Laurie Hughes is a Ph D candidate at the School of Management, Swansea University, UK. He has a BEng in Computer Systems Engineering and an MSc (distinction) in Future Interaction Technologies. He has worked as a senior practitioner within UK based consultancies for a wide range of government and private sector organizations. He has extensive experience in the management of technology based projects and major areas of transformation.  Professor Yogesh K Dwivedi is a Professor of Digital and Social Media and Head of Management and Systems Section in the School of Management at Swansea University, UK. He obtained his Ph D and MSc in Information Systems from Brunel University, UK. He has co-authored several papers which have appeared in international refereed journals such as CACM, DATA BASE, EJIS, IJPR, ISJ, ISF, JCIS, JIT, JORS, TMR and IMDS. He is Associate Editor of European Journal of Marketing, European Journal of Information Systems and Government Information Quarterly, Assistant Editor of JEIM and TGPPP, Senior Editor of JECR and member of the editorial board/review board of several journals. Professor Antonis C. Simintiras is a Professor of Marketing and Deputy Dean for Internationalisation at the School of Management, Swansea University, Wales, UK. He obtained a BSc (Econ) from University of Macedonia – Greece, an MBA from University of West Haven – USA and a Ph D in Sales Management from the University of Huddersfield – UK. Over the years, he has held visiting professorial appointments in various EU states, USA and China and published several refereed articles. Part of his work has appeared, amongst others, in JIBS, IMR, JBR, IMM, P&M, EJM and JMM. He has contributed to several edited books and co-authored a book on Global Sales Management. Dr. Nripendra P. Rana is a Lecturer at the School of Management of Swansea University in the UK. He holds a BSc, an MCA, an MTech, and an MPhil degrees from Indian universities. He obtained his MBA (distinction) and Ph D from Swansea University, UK. He is currently working in the area of technology and e-government adoption. He has varied work experience of teaching in the area of computer engineering and applications at undergraduate and postgraduate levels. He also possesses a good experience in the field of software development. He is a life member of computer society of India.