This is the first undergraduate textbook to provide a comprehensive overview of essential knowledge, skill, and attitudes about safety in nursing practice. It reflects the six areas of nursing competencies as developed by the Quality and Safety Education Program for Nurses (QSEN) initiative, which are currently required content in undergraduate nursing programs. Using an inter-professional focus, the book addresses the fundamental knowledge required of entry-level nurses in each of the six QSEN areas: quality improvement, patient safety, teamwork and collaboration, evidence-based practice, informatics, and patient-centered care.
The book includes all of the content required for nursing programs to be accredited by AACN or NLN. Contributors include nurse educators, faculty, researchers, administrators, case managers, quality improvement practitioners, and entrepreneurs of nursing as well as physicians and librarians from throughout the U.S. Readers will be privy to the unique perspectives of different health care partners who provide real life examples from an inter-professional team perspective. These include pharmacists, lawyers, physicians, librarians, quality improvement nurses, radiology technologists, nurse practitioners, hospital board members, patients, and others. Each chapter includes objectives, opening scenarios, case studies, critical thinking exercises, key terms, NCLEX-style questions, photos, tables, figures, web resources, recommendations for additional reading, and Power Point slides. An important feature of the book is the listing of QSEN competencies and the associated knowledge, skills, and attitudes (KSA) in the Appendix.
Key Features:
- Comprises the only undergraduate text to address the six areas of requisite nursing competencies as developed by the QSEN initiative
- Provides a strong foundation for safe, evidence-based care
- Presents an inter-professional approach that reflects health care today
- Supports teaching with Power Point slides, critical thinking exercises, case studies, and rationales for review questions
- Includes objectives, critical thinking exercises, case studies, real world interviews, tables, figures, visuals, and suggested readings in each chapter
विषयसूची
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Contributors xi
Foreword
Gerry Altmiller, Ed D, APRN, ACNS-BC xv
Ronda G. Hughes, Ph D, MHS, RN, CLNC, FAAN xvii
Preface xix
Acknowledgments xxiii
UNIT I. INTRODUCTION TO QUALITY AND SAFETY EDUCATION
FOR NURSES: CORE COMPETENCIES
1. Overview of Patient Safety and Quality of Care 1
Corinne Haviley, Anne K. Anderson, and Ashley Currier
2. Quality and Safety Education for Nurses 39
Gail Armstrong and Amy J. Barton
3. Quality and Safety in High-Reliability Organizations 65
Pauline Arnold
UNIT II. PATIENT SAFETY, INTERPROFESSIONAL TEAMWORK AND
COLLABORATION, AND PATIENT-CENTERED CARE
4. Patient Safety 95
Christine Rovinski-Wagner and Peter D. Mills
5. Interprofessional Teamwork and Collaboration 131
Gerry Altmiller
6. Patient-Centered Care 161
Esther Bankert, Andrea Lazarek-La Quay, and Joanne M. Joseph
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x ï CONTENTS
UNIT III. QUALITY IMPROVEMENT
7. Essentials of Quality Improvement 191
Cibele C. Webb, Patrick M. Webb, Anthony L. DíEramo, and Joanne Belviso Puckett
8. Benchmarking Quality Performance 221
Beth A. Vottero, Michelle E. Block, and Lindsay Bonaventura
9. Tools of Quality Improvement 249
Anthony L. DíEramo and Joanne Belviso Puckett
UNIT IV. SUPPORTS FOR PATIENT SAFETY AND QUALITY OF CARE
10. Informatics 279
Donna L. Silsbee and Francia I. Reed
11. Basic Literature Search Strategies 309
J. Scott Thomson, Ashley Currier, and Mary Gillaspy
12. Evidence-Based Practice 339
Kathleen Fischer Sellers and Karen L. Mc Crea
UNIT V. ENSURING FUTURE FIDELITY IN PATIENT SAFETY AND QUALITY:
THE EVOLVING ROLE OF THE REGISTERED NURSE
13. The Future Role of the Registered Nurse in Patient Safety and Quality 371
Jerry A. Mansfield
Appendix A: Institute of Medicine (IOM) Reports 405
Appendix B: Prelicensure Knowledge, Skills, and Attitudes (KSAs) 407
Appendix C: Critical Thinking Extras With Answers 417
Appendix D: Answers and Rationale to Review Questions 429
Appendix E: Answers to Review Activities 447
Glossary 457
Index 465
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Carolyn A. Christie-Mc Auliffe Ph D, FNP, is the Central NY Region Co-Chair, New York STate Future of Nursing, and is in private practice.
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