Professor Joseph S (Professor of Tourism, Hospitality and Event Management, Indiana University at Bloomington, USA) Chen & Nina K (Professor of Marketing, Tromsø University Business School, Norway) Prebensen 
Creating Experience Value in Tourism [PDF ebook] 

Research delivers a multitude of approaches to value creation, represented here as a set of definitions, perspectives and interpretations of how tourists, as customers, create value alone and with others. Now updated throughout, Creating Experience Value in Tourism, 2nd Edition provides a clarification of these approaches as well as a practical translation as to how they can work within industry. Including a framework to distinguish among key resources or antecedents of customer value, this new edition: – Introduces the concept of co-creation of value in the tourist experience, looking at the definitions, structures and models available; – Provides a new chapter addressing value creation and resource configuration; – Considers consumer behaviour and factors affecting value creation from both physiological and psychological perspectives; – Introduces a new full colour internal design to aid understanding. Concluding with a summary of the areas for future research, this is a key resource for researchers, particularly those interested in experience value and co-creation, as well as a useful read for students of tourism and related industries.