लेखक: Richard F. Bellaver

Professor Bellaver has over forty years of experience in telecommunications and information processing. He has been at Ball State University for twenty years in The Center for Information and Communications Sciences. He teaches courses in the history of the information and communications industry, human factors in design, knowledge management and strategic planning. He was the originator and editor of the CICS Journal. Other than publishing the 1st Edition of this book, he co-edited a book called Knowledge Management Strategy and Technology. He provided input to the 2nd and 3rd Editions of Designing the User Interface, by Dr. Ben Shneiderman. Immediately prior to Ball State he was at AT&T Headquarters where he was the Director for System Engineering. He was responsible for planning the analysis of all systems leading to the establishment of the computer systems architecture and helped establish the Data Stewardship program. In two tours in the Michigan Bell Company his responsibilities were in billing and Comptroller results, advanced communications studies, and planning for the IT function at the corporate level. He was a rate case witness and spent some time in Business Research. He spent six years at the Bell Telephone Laboratories responsible for various technical and human factors usability studies. Professor Bellaver has been Director for Public Relations for the International Symposia on Telecommunications History. He has been named a Faculty Fellow by AT&T and the Indiana Campus Compact. He was a Vice President of the Usability Professional Association and has received the Ball State Outstanding Advisor Award. Bellaver is a graduate of Purdue University, attended Rutgers and Wayne State Universities taking graduate economics courses, and has an MBA from Michigan State. He holds the Certification for Human Participant Protections Education for Research Teams sponsored by the National Institutes of Health.