This book is the first to seriously consider quality issues in smaller firms, based upon well-conducted research and careful theorizing. Subjects covered include:
* the relevance of formal quality standards such as BS 5750 to small firms
* definitions and implementations of ”quality” in a business context, from formal standards to Total Quality Management
* interviews with a selected sample of over 150 owner-managers
* detailed case studies of small firms
* analysis of self-generated quality strategies
* the variety of formal methods of quality control.
€51.47
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स्वरूप EPUB ● पेज 248 ● ISBN 9781134758067 ● प्रकाशक Taylor and Francis ● प्रकाशित 2002 ● डाउनलोड करने योग्य 6 बार ● मुद्रा EUR ● आईडी 2649832 ● कॉपी सुरक्षा Adobe DRM
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