This book will provide the fundamentals of business process
outsourcing for the busy executive who needs to get up to speed. It
will have such features as checklists, tips and techniques, and
case studies.
* Written in a user friendly style that allows senior level
financial executives to get a solid foundation of what business
process outsourcing is and how it can benefit their
companies.
* Provides managers with the tools to analyse the BPO opportunities
for their own f...
विषयसूची
Preface.
1. The BPO Revolution.
2. Identifying and Selecting the BPO Opportunity.
3. Identifying and Managing the Costs of BPO.
4. Vendor Selection and Contracting.
5....
लेखक के बारे में
Thomas N. Duening is Director of the Entrepreneurial Programs
Office at the Ira A. Fulton School of Engineering, Arizona State
University in Tempe, Arizona. He is...
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