1 द्वारा ईबुक University Park, USA) Ravindran A. Ravi (The Pennsylvania State University
Paul M. Griffin & Vittaldas V. Prabhu: Service Systems Engineering and Management
Recipient of the 2019 IISE Institute of Industrial and Systems Engineers Joint Publishers Book-of-the-Year Award This is a comprehensive textbook on service systems engineering and management. It emp …
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