The A to Z of Effective Communication
This book is a primer for anyone who wants to get the most out of everyday communication.
Fine tuning our communication skills can help in so many ways, from the visible – winning that pitch with the perfect piece of persuasion – to the invisible, such as acts of situation reading that can help to avoid conflict and spread a little joy.
Whether you are a teacher in a school, a student in a classroom, or an office worker, getting your point across counts to both you and the recipient.
This book has been constructed to give you 26 hints and tips to make your social interactions that much more effective. It starts with Audience and concludes with Zoom!
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Wendy Smith’s background takes in public relations, magazine and newspaper journalism along with teaching, coaching and media training. Wendy has appeared on television, radio and written for the Guardian, Financial Times, The Times, Telegraph, Director Magazine, The Mail on Sunday and Marketing Week. As a trainer she has worked with leading PR consultancies, academics, charities, tech start-ups and trade bodies
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