Andrew Hampel & Sharron Mansell 
50 Quality Improvement and Quality Assurance Approaches [EPUB ebook] 
Simple, easy and effective ways to improve performance

1. Agreeing action plans
2. Allocating responsibilities to team members
3. Checking for plagiarism, fraud and malpractice
4. Coaching and mentoring others
5. Communicating with a team
6. Completing awarding organisation reports
7. Completing continuing professional development activities
8. Completing quality assurance records
9. Creating a bank of assessment questions and exemplar answers
10. Creating and updating policies and procedures
11. Creating job descriptions or role/person specifications
12. Dealing with appeals, complaints and disputes
13. Designing and updating quality documents and templates
14. Designing questionnaires and surveys
15. Devising a quality assurance rationale
16. Devising a quality assurance strategy
17. Following regulations and requirements
18. Inducting new staff
19. Interpreting the content of qualifications, programmes and standards
20. Interviewing prospective staff
21. Keeping and maintaining records
22. Making decisions when sampling evidence
23. Managing a team
24. Managing risks and contingency planning
25. Managing team meetings
26. Managing unsatisfactory performance
27. Observing staff and using learning walks
28. Planning and tracking internal quality assurance activities
29. Planning and tracking quality improvement activities
30. Planning strategic aims and continuous quality improvement
31. Preparing for an external inspection
32. Preparing for an external quality assurance remote sample
33. Preparing for an external quality assurance visit
34. Producing resources
35. Providing feedback
36. Questioning others
37. Reviewing and updating assessment activities
38. Reviewing and updating internal quality assurance activities
39. Sampling learners’ work
40. Shadowing staff
41. Standardising practice
42. Undertaking evaluation activities
43. Undertaking joint work scrutiny
44. Undertaking peer observations
45. Updating staff
46. Using a SWOT analysis
47. Using role play
48. Using web conferences, online meetings and webinars
49. Using work plans
50. Writing self-assessment reports

Ann has been teaching, assessing and quality assuring in the FE and skills sector since 1983. Ann holds a Masters in Educational Management, a PGCE, a Degree in Education, and a Medal of Excellence for teaching. She is a Fellow of the Society for Education and Training, and holds QTLS status. Ann has been writing textbooks since 2006 which are mainly based on her own experiences as a teacher, and the subsequent education of trainee teachers. She aims to write in plain English to help anyone with their role. She creates resources for teachers and learners such as Power Points and handouts for the assessment, quality assurance, and teacher training qualifications which are available via her website. Ann has also worked for several awarding organisations producing qualification guidance, policies and procedures, training new staff, and carrying out the external quality assurance of teaching, assessment and quality assurance qualifications.Ann is the author of the following text books:·       *The Award in Education and Training (2025)*Principles and Practices of Teaching and Training (2017)   *Principles and Practices of Quality Assurance (2016)*Principles and Practices of Assessment (2015)*Achieving your Assessment and Quality Assurance Units (TAQA) (2014)    *Passing Assessments for the Award in Education and Training (2013)*Preparing to Teach in the Lifelong Learning Sector (2012)    *Passing PTLLS Assessments (2012)*What is Teaching in the Lifelong Learning Sector? (2012)    *Delivering Employability Skills in the Lifelong Learning Sector (2010)   *Delivering Adult Learning (2006)She is co-author of: *Achieving your Diploma in Education (FE & Skills) (2024)     *The Best Vocational Trainer’s Guide (2015)*The Certificate in Education and Training (2014)*Passing Assessments for the Certificate in Education and Training (2014)*Equality and Diversity in the Lifelong Learning Sector (2012)*Planning and Enabling Learning in the Lifelong Learning Sector (2010)*Passing CTLLS Assessments (2010)She has edited:·        *50 Quality Improvement and Quality Assurance Approaches (2021)     *50 Assessment Approaches (2020)*50 Teaching and Learning Approaches (2019)*Achieving QTLS Status (2018)*Study Skills for PTLLS (2012)