As global tourism faces its greatest threat since World War II, the author draws on over 40 years of industry and academic experience to explore the core themes that underpin crises, their impact on the tourism industry and recovery.
Focussing on this emerging issue in within the travel industry and academic tourism research, this author explores crisis management approaches from scholars, governments and tourism associations around the world. A dedicated chapter also covers the impact of Covid-19 on tourism industries and economies across the world and well as how nations from around the world responded to the global pandemic outbreak.
The book is split by theme and features over 20 case studies, including 2020 Australian bush fires, 2019 Sri Lankan terror attack, SARS and Swine Flu, the collapse of Thomas Cook, the global and Greek financial crises and the threat to the Great Barrier Reef.
Discussion questions and activities are included at the end of each chapter.
Suitable reading for students on tourism and tourism crisis management modules.
Daftar Isi
Part 1
Chapter 1: The Development of a Contextual Approach to Tourism Crisis, Recovery, and Resilience
Chapter 2: Government and Travel Industry Approaches to Tourism Recovery
Chapter 3: UNPREPARED: The Global Tyranny of COVID-19: Paradigm Shifter and Disrupter of Global Tourism and Tourism Crisis Management
Part 2: Key Themes in Tourism Risk, Crisis, and Recovery
Chapter 4: Theme 1. Political Instability and Tourism
Chapter 5: Theme 2. Destination Recovery from Terrorist Attacks
Chapter 6: Theme 3. Natural Disasters
Chapter 7: Theme 4. Recovery from Medically Based Crisis Events
Chapter 8: Theme 5. Crime
Chapter 9: Theme 6. Economic Crises
Chapter 10: Theme 7. Technological Crises
Chapter 11: Theme 8. Recovery from Internal Management Failure
Chapter 12: Theme 9. Environmental Crises
Tentang Penulis
David Beirman is Adjunct Fellow in Tourism at the University of Technology Sydney (UTS) School of Business, Australia. He completed undergraduate and postgraduate degrees majoring in Sociology at the University of NSW. David ‘s 30 year career in the Australian travel industry encompassed work with retail travel agencies, wholesale tour operators, consolidation and air fares, destination marketing and management, human resource management and in-service travel industry training. Prior to joining UTS as a full-time lecturer in November, 2009 David had developed tourism courses and lectured part-time at UTS, Blue Mountains International Hotel Management School, University of Sydney and University of NSW in market research, Middle East Studies and Sociology. His specialist areas of research are tourism risk, crisis and recovery management and destination marketing. He has been widely published in these fields. He has been invited as a keynote speaker in conferences all over the world and has provided crisis and recovery management consultation to governments and tourism businesses in Australia and overseas. David maintains industry connections as a member of PATA’s Rapid Response Crisis Management Task Force and as a founding member since 2003 of the Consular Consultative group to the Australian Dept of Foreign Affairs and Trade. Between 2000-2012 he was the founder and National Secretary of the Eastern Mediterranean Tourism Association which promoted and marketed 17 national destinations between Italy and Jordan to the Australian travel trade and consumer markets. He was also Director of the Israel Government Tourism Office (Oceania) between 1994-2006. In September 2011 and September 2012 he co-organized the UN World Tourism Organization’s conferences held in Australia on the integration of Emergency Management and Tourism. David is the co-chair of the Tourism Risk, Crisis and Recovery Special Interest Group of the Council of Australasian Tourism and Hospitality Educators Teaching Areas: tourism marketing; destination management; strategic management in tourism; niche marketing in tourism; the tourism and hospitality industry structure and politics; tourism risk, crisis and recovery management, airline and transport management, human resource management. Research Areas: tourism risk; crisis and recovery management; destination marketing and sustainable tourism Books By David Beirman (2003) Restoring Tourism Destinations in Crisis(2003) Allen & Unwin, Sydney Cabi Publishing UK and USA (2011) Co Author with Bert Van Walbeek Bounce Back Tourism Risk, Crisis and Recovery Management Guide: Pacific Asia Travel Association Bangkok. (2016) Tourism Risk, Crisis and Recovery Management Guide: Council of Australian Tour Operators, Sydney
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