David C. Thomas & J. H. ‘Kerr’ Inkson 
Cross-Cultural Management [PDF ebook] 
An Introduction

Cross-Cultural Management: An Introduction offers students a hands-on approach to cross-cultural management that they can apply to a wide variety of organizational contexts. Rather than focusing on specific countries, authors David C. Thomas and Kerr Inkson highlight the interactions of people from different cultures in organizational settings to provide students with practical applications of concepts in international management. Real-world examples and case studies help students understand and integrate differences between attitudes, values, beliefs, and assumptions so that they can thrive as managers. 

Daftar Isi

List of Tables and Figures

Preface

Acknowledgments

Chapter 1 • The International Manager

Learning Objectives

Opening Vignette: Ganbei and No Deal

Introduction

Globalization

The Contexts of International Management

Chapter 2 • Describing Culture

Learning Objectives

Opening Vignette: Participate, and That′s an Order!

Introduction

Features of Culture

Defining Culture

Why Cultures Differ and Persist

Debates Surrounding the Concept of Culture

Culture and Social Groups

Chapter 3 • Comparing Cultures

Learning Objectives

Opening Vignette: What’s Your Social Credit Score?

Introduction

Kluckhohn and Strodtbeck Framework

Hofstede’s Study

Schwartz Value Survey

Trompenaars’s Dimensions

The GLOBE Study

Individualism and Collectivism

Social Axioms

Culture as a Source of Guidance

Cultural Distance

Limitations of Country Culture Research

Use of the Frameworks

Chapter 4 • How Culture Works

Learning Objectives

Opening Vignette: A Laid-Back Meeting

Introduction

Social Cognition

Cultural Schemas

Cultural Scripts and Norms

Selective Perception

Perceived Similarity and Attraction

Stereotypic Expectations

Differential Attributions

Cross-Cultural Interaction Model

Self-Schemas and Motivation

Chapter 5 • Cross-Cultural Decision Making

Learning Objectives

Opening Vignette: The Night Manager

Introduction

Rational Decision Making

Cultural Differences in the Optimization Model

Limits to Rationality

Decision Styles

Heuristics

Motivational Biases in Decision Making

Selection and Reward Allocation Decisions

Ethical Dilemmas in Decision Making

Chapter 6 • Communicating and Negotiating Across Cultures

Learning Objectives

Opening Vignette: You Must Do Better Next Year!

Introduction

Cross-Cultural Communication Process

Language

Communication Styles

Other Language Considerations

Other Language Considerations

Negotiation and Conflict Resolution Across Cultures

Chapter 7 • Motivation and Leadership Across Cultures

Learning Objectives

Opening Vignette: India Is Not Indiana

Introduction

Motivation Across Cultures

Motivation

Leadership

Western Leadership Theory

Servant Leadership

Non-Western Theories of Leadership

Integrated Cross-Cultural Model of Leadership

Conclusions About Leadership Across Cultures

Chapter 8 • Multicultural Work Groups and Teams

Learning Objectives

Opening Vignette: Multicultural Goal Scoring

Introduction

Work Groups

Work Group Effectiveness

The Influence of Culture on Work Groups

Culture’s Effects in Different Group Types and Tasks

Global Virtual Teams

Organizational Context and Culturally Diverse Work Groups

Chapter 9 • Culture and the Structure of International Organizations

Learning Objectives

Opening Vignette: A Marriage Made in Heaven

Introduction

Organizations

Organizational Design

Culture and Organizational Structure

Informal Organization

Organizing in Multinational Organizations

Chapter 10 • International Assignments

Learning Objectives

Opening Vignette: Kevin Mc Donald, Fly-In Trouble Shooter

Introduction

The Role of Expatriates

Individual Staffing Decisions

Definitions of Expatriate Success

Adjustment–Performance Relationship

Factors Affecting Expatriate Success

Repatriation

Outcomes of Foreign Assignments and Global Careers

Chapter 11 • Managing Across Cultures Into the Future

Learning Objectives

Opening Vignette: Bring on the Bots

Introduction

The Dynamic Environment of Business

The Adaptation of Organizations and People

The Development of International Managers

Post-Script: Cross-Cultural Management After COVID-19

How Much has the World Changed?

COVID-19 and Management

Responding to COVID-19: Cultural Effects

Conclusion: A Revised Future?

Glossary

Notes

Author Index

Subject Index

About the Authors

Tentang Penulis

Kerr Inkson (Ph D University of Otago, New Zealand) is an Emeritus Professor in the University of Auckland Business School, New Zealand. His 55-year academic career included 32 years as full Professor, at five New Zealand universities. He has expertise in management, organizational behavior and career development, and his careers research includes work on new forms of career, the use of metaphor in career theory and practice, and international careers. He was first author of a paper “Expatriate assignment versus overseas experience: contrasting models of human resource development” which was awarded Best International Paper by the Academy of Management in 1997. He is a former Chair of the Careers Division, Academy of Management. Kerr has been the author or co-author of 18 books, over 50 book chapters and 75 refereed journal articles. His journal credits include Administrative Science Quarterly, British Journal of Management, Human Relations, Journal of Applied Psychology, Journal of Management Studies, Journal of Organizational Behavior, Journal of Vocational Behavior, Journal of World Business, Organizational Dynamics, and Organization Studies. His latest books are Understanding Careers, 2nd edition, co-authored with Nicky Dries and John Arnold, SAGE, 2015; Cultural Intelligence, 3rd edition, co-authored with David C Thomas, Berrett-Koehler, 2017; and Laugh out Loud: A Users’ Guide to Workplace Humor, co-authored with Barbara Plester, Palgrave Macmillan, 2018. Recently retired, he lives in Auckland with his wife Nan, plays some golf, and writes, directs and acts in plays on the local amateur drama scene.