itSMF International 
IT Service Management from Hell [PDF ebook] 

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This piece of work claims to be politically incorrect, sexist and IT-centric. And it achieves all three. We recommend this book to you unreservedly if you wish to provide the worst possible practices to your customers. Be aware that most of the items raised as comic issues make uncomfortable reading, because we can all identify someone who really believes in them.
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Bahasa Inggris ● Format PDF ● Halaman 129 ● ISBN 9789087538392 ● Ukuran file 0.9 MB ● Penerbit Van Haren Publishing ● Kota Hertogenbosch ● Negara NL ● Diterbitkan 2004 ● Diunduh 24 bulan ● Mata uang EUR ● ID 2689249 ● Perlindungan salinan Adobe DRM
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