Janis Stirna & Anne Persson 
Enterprise Modeling [PDF ebook] 
Facilitating the Process and the People

1 Introduction.- 2 Background to Enterprise Modeling and to Related Elicitation Approaches.- 3 Typical Organizational Problems and How Participatory Enterprise Modeling Helps.- 4 An Example of an Enterprise Modeling Method – 4EM.- 5 The Process of Enterprise Modeling.- 6 Roles and Competences in an Enterprise Modeling Project.- 7 Types of Organizational Stakeholder Behaviors in Participatory Modeling and How to Deal with them.- 8 Managing Situations and Related Contingencies in Facilitated Enterprise Modeling Sessions.- 9 Tools for Participatory Enterprise Modeling.- 10 Participatory Modeling in Relation to Other Modeling Frameworks and Languages.- 11 How to Become a Professional Enterprise Modeling Practitioner.- 12 Outlook on the Practice and Research of Participatory EM.

Janis Stirna is full professor at the Department of Computer and Systems Science, Stockholm University. His current research interests include enterprise modeling methods and tools, patterns, knowledge management and transfer of best practices. He is the author or co-author of more than 100 research reports and publications as well as two textbooks on Enterprise Modeling. He has also been involved in various key roles in fourteen European and six national research projects. He has co-developed the EKP – Enterprise Knowledge Patterns, EKD – Enterprise Knowledge Development, 4EM – For Enterprise Modeling, and CDD – Capability-Driven Development methods.

Anne Persson is full professor at the School of Informatics of the University of Skövde and the Dean of its Faculty Board. Her main research area is information systems development, with a particular focus on the usefulness and organizational value of information systems. Within the field she has specialized in enterprise modeling, requirements engineering, knowledge management systems, and e-services in public and private organizations. She is an author or co-author of more than 80 research reports and publications as well as one text book on Enterprise Modeling. She has co-developed the enterprise modeling method EKD (Enterprise Knowledge Development), the knowledge management approach EKP (Enterprise Knowledge Patterns) and the enterprise modeling method 4EM – For Enterprise Modeling.