Adopting an international approach and offering a broader context, this second edition of Strategic Social Marketing presents social marketing principles in a strategic, critical and reflexive way, illustrating the value of applying marketing to solve social problems, including:
• A brand new chapter on evaluation.
• Updated advances in relevant research and theorizing.
• New vignettes and short case studies to illustrate theories throughout the text.
The authors explore the reasons why marketing should be an integral component of all social programme design and delivery when looking to achieve social good, while progressing on to the nature and application of social marketing; rethinking traditional concepts such as ‘value’ and ‘exchange’ in the social context. Their hands-on features then let students lay out strategy, plans, frameworks and tactics to influence behaviours.
Daftar Isi
Chapter 1: The Role and Contribution of Social Marketing
Chapter 2: Social Marketing Principles
Chapter 3: Strategic Social Marketing
Chapter 4: Systems Social Marketing
Chapter 5: Critical Social Marketing
Chapter 6: Planning and Designing Social Marketing Intervention
Chapter 7: Creating Value in Social Marketing
Chapter 8: The Social Marketing Contribution to Social Programme Design
Chapter 9: Embedding Social Marketing Within Social Programmes
Chapter 10: Applying Behavioural Theory and Science in Social Marketing
Chapter 11: Research Perspectives and Social Marketing
Chapter 12: Qualitative Research and Social Marketing
Chapter 13: Quantitative Research and Social Marketing
Chapter 14: Social Marketing’s contribution to the big behavioural influence tool box
Chapter 15: The Social Marketing Mix
Tentang Penulis
Ross Gordon is a Professor at Queensland University of Technology in Brisbane. He is also President of the Australian Association of Social Marketing (AASM). Ross is an interdisciplinary social change activist with degree qualifications in marketing, public policy, and politics and history. His work focuses on social issues and social change, through a critical, reflexive and multi-perspective lens. His discipline expertise lies in social marketing, consumer cultures, and critical marketing teaching and research. He works across various social change topic areas including energy efficiency, environmental sustainability, alcohol and alcohol marketing, gambling, tobacco control, mental health, and workplace bullying. He is also interested in critiques of neoliberalism and related social activism. Ross uses interdisciplinary and multi-method approaches to his work and has extensive experience using methodologies including longitudinal quantitative surveys, systematic reviews and meta-analyses, focus groups, depth interviews, ethnography, content analysis, and cognitive neuroscience. He also has considerable experience in research, designing, implementing and evaluating behaviour and social change programmes. He has been a principal or named investigator on projects attracting over $7.1 m in research funds in Australia, UK, Europe and India. He has acted an expert advisor to the Australian Government, the UK and Scottish Governments, the European Commission, WHO, Energy Consumers Australia, NSW Health, and a range of other stakeholders on various topics relating to behaviour and social change. Ross is also currently a Visiting Fellow at the Open University, Honorary Research Fellow at Coventry University, a Visiting Academic at London School of Economics and Political Science, and an Honorary Professor at the University of Wollongong, and Macquarie University. He has published over 70 academic journals, book chapters and conference papers including in outlets such as European Journal of Marketing, Journal of Business Research, Marketing Theory, Journal of Services Marketing, Journal of Macromarketing, Journal of Social Marketing, Journal of Environmental Management, Energy Policy, and BMC Public Health. He has also written numerous client reports and regularly gives invited presentations. Ross is a keen player and follower of sports including playing football for Macquarie University, some tennis and cycling, loves travelling, enjoys current affairs, and is a big music fan and occasional techno DJ.