Let’s face it, if you want to get ahead in business you cannot
avoid people management – but we’re often promoted because
we’re good at what we do, not because we display great management
skills. We owe it to the people we manage to read up on the subject
and get skilled! Luckily Jo Owen has laid out 50 essential lessons
we need to learn to become the best manager we can be.
Jo has studied what makes a good manager everywhere from British
soap powder companies, to inner city schools and Japanese banks. So
whether becoming a manager has brought out the inner dictator in
you or left you feeling painfully awkward, Management Rules
will have you relaxed, confident and effective in no time.
Daftar Isi
INTRODUCTION: MANAGEMENT RULES xi
MANAGE YOUR TEAM 1
1 WHAT YOUR TEAM WANTS FROM YOU 3
2 VISION: SETTING A DIRECTION 7
3 HOW TO MOTIVATE YOUR TEAM: PRINCIPLES 11
4 HOW TO MOTIVATE YOUR TEAM: PRACTICE 15
5 MAKING DECISIONS IN AN UNCERTAIN WORLD 21
6 HANDLING CRISES 27
7 HONESTY AND INTEGRITY: DITCH THE ETHICS COURSE 33
8 SETTING TARGETS 37
9 HOW TO DELEGATE 41
10 WHAT YOU CAN AND CANNOT DELEGATE 45
11 MANAGING OTHER PROFESSIONALS 49
12 HOW TO COACH 53
MANAGE THE ORGANISATION 59
13 TAKE CONTROL 61
14 BUILD YOUR TRUSTED NETWORK 67
15 INFLUENCING DECISIONS 71
16 NEGOTIATING YOUR BUDGET 77
17 MANAGING YOUR BUDGET 81
18 CONTROLLING BUDGETS 85
19 HANDLING BAD NEWS 91
20 PROJECT MANAGEMENT 95
MANAGE YOUR COLLEAGUES 101
21 MANAGING YOUR PEERS 103
22 STYLES OF MANAGEMENT: THE THEORY 107
23 MANAGING DIFFERENT STYLES: THE PRACTICE 113
24 PUTTING PRAISE AND FLATTERY TO WORK 119
25 PERSUASIVE CONVERSATIONS 123
26 HOW TO SAY ‘NO’ 131
27 HOW TO DEAL WITH MR AND MRS NASTY 137
28 PROFESSIONAL GUARD 143
THE DAILY SKILLS OF MANAGEMENT 147
29 THE DAILY SKILLS OF MANAGEMENT 149
30 MANAGE TIME EFFECTIVELY 153
31 MANAGE TIME EFFICIENTLY 157
32 HOW TO READ 161
33 HOW TO WRITE 165
34 HOW TO LISTEN 169
35 HOW TO TALK 173
36 THE ART OF A GOOD MEETING 177
37 THE USE AND ABUSE OF POWERPOINT 183
38 PREPARING SPREADSHEETS 187
MANAGE YOUR CAREER 193
39 MANAGE YOUR CAREER 195
40 THE MANAGEMENT JOURNEY 199
41 WHAT IT TAKES TO GET AHEAD 203
42 HOW TO GET PROMOTED 207
43 HOW NOT GET PROMOTED 211
44 HOW TO GET FIRED 217
45 WHEN TO MOVE ON 221
46 FIND THE RIGHT BOSS 227
47 WHAT YOUR BOSS WANTS FROM YOU 231
48 MANAGE YOUR BOSS 237
49 FIND THE RIGHT ASSIGNMENT 243
50 MANAGEMENT OR LEADERSHIP? 247
Tentang Penulis
Jo Owen is a bestselling business author, leader, social entrepreneur and speaker.
His business experience ranges widely. He was the best nappy salesman in Birmingham and put the blue speckle in Daz. He led a business in Japan for three years, has been a partner at Accenture, and was the architect of what is now HBOS business banking.
He has co-founded three charities: Teach First, which is now one of the UK’s top graduate recruiters, Future Leaders, which develops head teachers for urban schools and Start Up, which helps offenders start their own businesses on release from prison.
He is in demand as a speaker on leadership, change, organisation, strategy and the corporate tribe. He also blogs on the BNet website and has contributed to Director Magazine, the FT and the Independent.
His previous books include Hard-Core Management (Kogan Page, 2003) How to Lead (Pearson, 2005, second edition 2009); How to Manage (Prentice Hall, 2006, second edition 2009); Management Stripped Bare (Kogan Page, 2006), Power at Work: The Art of Making things Happen (Prentice Hall, 2007), How to Influence (Prentice Hall, 2009), and How to Sell (Prentice Hall, 2009).
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