Penulis: John S. Oakland

A convergence of lean management and quality management thinking has taken place in organizations across many industries, including construction. Practices in procurement, design management and const …

A convergence of lean management and quality management thinking has taken place in organizations across many industries, including construction. Practices in procurement, design management and const …

Another new book in the popular and original series of pictorial guides – John Oakland cuts through the complex concepts and confusing jargon associated with implementing Total Quality, and Peter Mor …

Another new book in the popular and original series of pictorial guides – John Oakland cuts through the complex concepts and confusing jargon associated with implementing Total Quality, and Peter Mor …

Another new book in the popular and original series of pictorial guides – John Oakland cuts through the complex concepts and confusing jargon associated with implementing Total Quality, and Peter Mor …

Another new book in the popular and original series of pictorial guides – John Oakland cuts through the complex concepts and confusing jargon associated with implementing Total Quality, and Peter Mor …

Organizations in the construction industry struggle with three key issues: quality management or better meeting customer expectations, supply chain management or more effectively working with supplie …

Organizations in the construction industry struggle with three key issues: quality management or better meeting customer expectations, supply chain management or more effectively working with supplie …

Total Organizational Excellence: Achieving world-class performance sets down an implementation framework to guide managers on how to improve business performance in all types of organization. Drawing …

Total Organizational Excellence: Achieving world-class performance sets down an implementation framework to guide managers on how to improve business performance in all types of organization. Drawing …

‘Oakland on the New Quality Management’ shows managers how to implement a Total Quality Management strategy throughout all activities and thereby achieve top quality performance overall, not just foc …

‘Oakland on the New Quality Management’ shows managers how to implement a Total Quality Management strategy throughout all activities and thereby achieve top quality performance overall, not just foc …

The business, commercial and public-sector world has changed dramatically since John Oakland wrote the first edition of Statistical Process Control – a practical guide in the mid-eighties. Then peopl …

The business, commercial and public-sector world has changed dramatically since John Oakland wrote the first edition of Statistical Process Control – a practical guide in the mid-eighties. Then peopl …

The notion of ‘Quality’ in business performance has exploded since the publication of the first edition of this classic text in 1989. Today there is a plethora of performance improvement frameworks i …

The notion of ‘Quality’ in business performance has exploded since the publication of the first edition of this classic text in 1989. Today there is a plethora of performance improvement frameworks i …