We all have to work to pay the bills – but what influence do we really have over our pay and working conditions? The emergence of the global economy, digital technologies, mass migration, gig work and zero hours contracts have thrust this question to the forefront of HRM. So how can we keep the ‘human’ in human resource management faced by these pressures?
This book adopts a critical approach to today’s major workplace challenges. It turns traditional HRM on its head by placing workers’ perspectives towards the workplace alongside those of managers to create an HRM textbook for the 21st century. Written by two experienced and research-active authors, the book:
• locates control of labour costs and productivity at the heart of HRM policy and practice;
• covers key issues that are overlooked in many textbooks, including conflict and resistance, the ‘new’ unitarism, migration and the challenges of Artificial Intelligence;
• adopts a critical approach that will appeal more to students who don’t wish to become traditional managers;
• includes current examples and case studies from the international world of work and business that will bring the subject to life.
This is a comprehensive one-stop resource for students and lecturers alike.
Daftar Isi
Detailed Contents
List of Boxes, Figures and Tables
List of Abbreviations and Acronyms
Notes on the Authors
Acknowledgements
Introduction: Where’s the ‘Human’ in Human Resource Management?
Part 1: Where We’ve Been…
1. What’s HRM Really About?
2. What’s So Special About HR Strategy?
3. The Employment Relationship
4. Conflict and Resistance at Work
5. Societal Contexts and Global Trends
6. Trade Unions
7. Management Styles
Part 2: Where We’re Heading…
8. The ‘New’ Unitarism
9. Flexible Working
10. Services and Aesthetic and Emotional Labour
11. Migrant Workers
12. Corporate Social Responsibility
Part 3: What All This Means for HRM
13. Recruitment and Social Networks
14. Discrimination and Diversity
15. Pay and Rewards
16. Employee Participation and Involvement
17. Training and Development
18. Work–Life Balance
19. Artificial Intelligence and HR Analytics With Yu Zheng
Summary and Conclusions
Case Studies
List of Films About Human Resource Management
Glossary of Key Concepts
References
Names Index
Subject Index
Tentang Penulis
Chris Smith is Professor of Organization Studies and Comparative Management at Royal Holloway University of London. His interests are in labour process theory, knowledge transfer through the transnational firm, comparative analysis of work and employment, and professional labour.
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