Penulis: Onur Boyabatli

PANOS KOUVELIS, Ph D, is Emerson Distinguished Professor of Operations and Manufacturing Management in the Olin Business School of Washington University in St. Louis, where he also serves as Director of the Boeing Center for Technology, Information and Manufacturing. LINGXIU DONG, Ph D, is Associate Professor of Operations and Manufacturing Management in the Olin Business School of Washington University in St. Louis. ONUR OYABATLI, Ph D, is Assistant Professor of Operations Management in the Lee Kong Chian School of Business at Singapore Management University. RONG LI, Ph D, is Assistant Professor of Operations Management in the Lee Kong Chian School of Business at Singapore Management University.