Philip Burnard 
Practical Counselling and Helping [PDF ebook] 

Practical Counselling and Helping is a practical, jargon-free guide to counselling. It offers clear information about how counselling and helping may be put into practice, whilst acknowledging and discussing its limitations.Contents include:* what is counselling and helping?* basic counselling and helping strategies* handling difficult situations* further personal development.Drawing from a range of counselling methods, and offering a useful and detailed reading list, Practical Counselling and Helping will appeal to all students in the health professions and to all those professionals requiring a clear account of how they might improve their own communication skills.