Rob Jolles 
How to Change Minds [EPUB ebook] 
The Art of Influence without Manipulation

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Persuade, Don’t Push!
Surely you know plenty of people who need to make a change, but despite your most well-intentioned efforts, they resist because people fundamentally fear change. As a salesman, father, friend, and consultant, Rob Jolles knows this scenario all too well. Drawing on his highly successful sales background and decades of research, he lays out a simple, repeatable, predictable, and ethical process that will enable you to lead others to discover for themselves what and why they need to change. Whether you hope to make a sale or improve a relationship, Jolles’s wise advice—illustrated through a bevy of sometimes funny, sometimes moving, always illuminating stories—will help you ensure that changing someone’s mind is never an act of coercion but rather one of caring and compassion.

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Tentang Penulis

Rob Jolles is president of Jolles Associates, Inc., an international training consulting corporation, was a record-setting salesperson and sales trainer for New York Life and Xerox, and draws on more than thirty years of experience changing people’s minds. He is the author of four previous books, including Customer Centered Selling.

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Bahasa Inggris ● Format EPUB ● Halaman 216 ● ISBN 9781609948313 ● Ukuran file 2.5 MB ● Penerbit Berrett-Koehler Publishers ● Kota Oakland ● Negara US ● Diterbitkan 2013 ● Edisi 1 ● Diunduh 24 bulan ● Mata uang EUR ● ID 5748519 ● Perlindungan salinan Adobe DRM
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