A radical new management model for twenty-first century leaders
Organizations today face a crisis. The crisis is of long standing and its signs are widespread. Most proposals for improving management address one element of the crisis at the expense of the others. The principles described by award-winning author Stephen Denning simultaneously inspire high productivity, continuous innovation, deep job satisfaction and client delight. Denning puts forward a fundamentally different approach to management, with seven inter-locking principles of continuous innovation: focusing the entire organization on delighting clients; working in self-organizing teams; operating in client-driven iterations; delivering value to clients with each iteration; fostering radical transparency; nurturing continuous self-improvement and communicating interactively. In sum, the principles comprise a new mental model of management.
- Author outlines the basic seven principles of continuous innovation
- The book describes more than seventy supporting practices
- Denning offers a rethinking of management from first principles
This book is written by the author of The Secret Language of Leadership—a Financial Times Selection in Best Books of 2007.
Daftar Isi
Preface.
Introduction.
1 Management Today.
2 A Brief History of Management.
3 What Radical Management Means.
Part One: The Seven Principles Continuous Innovation.
4 Principle #1: Delighting Clients.
5 Principle #2: Self-Organizing Teams.
6 Principle #3: Client-Driven Iterations.
7 Principle #4: Delivering Value to Clients in Each Iteration.
8 Principle #5: Radical Transparency.
9 Principle #6: Continuous Self-Improvement.
10 Principle #7: Interactive Communication.
Part Two: Implementation.
11 A River of Cascading Conversations.
12 Epilogue.
Appendix: Summary of Radical Management Practices
Notes
Acknowledgments.
About the Author.
Index.
Tentang Penulis
STEPHEN DENNING is a leading writer who consults with organizations in the U.S., Europe, Asia, and Australia on leadership, management, innovation, and business narrative. In 2009, he was a visiting fellow at All Souls College, Oxford University, U.K. He is the author of The Secret Language of Leadership—a Financial Times selection in Best Books of 2007, and a 800-CEO-READ selection as the best book on leadership in 2007.