Tom Fagerhaug & Bjørnar Henriksen 
Mapping Work Processes [PDF ebook] 

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This peerless best-seller is a hands-on, step-by-step workbook of instructions on how to create flowcharts and document work processes. No other book even comes close in teaching practitioners these crucial techniques. The most noticeable change in this second edition is the inclusion of several new types of process maps. While the basic, straightforward flowchart is still extensively used, it has been supplemented by a number of other types, all of which serve different purpose...

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Tentang Penulis

Bjørn Andersen is a professor in the Department of Production and Quality Engineering at the Norwegian University of Science and Technology (NTNU). He also holds a p...

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Bahasa Inggris ● Format PDF ● Halaman 113 ● ISBN 9780873898027 ● Ukuran file 1.8 MB ● Penerbit ASQ Quality Press ● Diterbitkan 2002 ● Edisi 2 ● Diunduh 24 bulan ● Mata uang EUR ● ID 8727228 ● Perlindungan salinan Adobe DRM
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