Virginia Tech
8 Ebooks oleh Vincent P. Magnini
Vincent P. Magnini & Francis P. Noe: Tourist Customer Service Satisfaction
Customer satisfaction and loyalty in the tourism sector is highly dependent upon the behaviours of front-line service providers. Service is about people, how they relate to one another, fulfill each …
EPUB
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DRM
€103.12
Vincent Magnini & Francis Noe: Tourist Customer Service Satisfaction
Customer satisfaction and loyalty in the tourism sector is highly dependent upon the behaviours of front-line service providers. Service is about people, how they relate to one another, fulfill each …
EPUB
Inggris
DRM
€56.49
Vincent Magnini & Francis Noe: Tourist Customer Service Satisfaction
Customer satisfaction and loyalty in the tourism sector is highly dependent upon the behaviours of front-line service providers. Service is about people, how they relate to one another, fulfill each …
PDF
Inggris
DRM
€55.90
Stanislav Ivanov & Maya Ivanova: Routledge Handbook of Hotel Chain Management
Understanding the global hotel business is not possible without paying specific attention to hotel chain management and dynamics. Chains are big business, approximately 80 percent of hotels currently …
EPUB
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DRM
€64.19
Stanislav Ivanov & Maya Ivanova: Routledge Handbook of Hotel Chain Management
Understanding the global hotel business is not possible without paying specific attention to hotel chain management and dynamics. Chains are big business, approximately 80 percent of hotels currently …
PDF
Inggris
DRM
€63.85
Kemal (Akdeniz University, Alanya Isletme Fakultesi, Turkey) Kantarci & Vincent P. (Virginia Polytechnic Institute and State University, Blacksburg, USA) Magnini: Tourism in Central Asia
This book will be a major resource for all academic researchers and practitioners interested in issues dealing with the development of tourism, its potential and challenges, and policy and regulatory …
PDF
DRM
€154.10
Vincent P. (Virginia Polytechnic Institute and State University, Blacksburg, USA) Magnini & Carol J. Simon: A Hotel Manager”s Handbook
This book presents techniques that reflect the vast and varied experience of the authors. They have produced an array of highly effective guest satisfaction techniques from which even the most vetera …
PDF
DRM
€69.10
Vincent P. Magnini: Surprise!
Modern consumers are being bombarded with in-formation from every angle. They can’t handle it and, consequently, tune out large portions of the information. Consumers, therefore, often enter service …
EPUB
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€12.83
