Autore: Annelies Veen

Foundations of ITIL v3 has become the industry classic guide on the topic of ITIL. Over the years this authoritative it SMF guide has earned its place on the bookshelves and in the briefcases of …

This Pocket Guide is a concise summary of ITIL® V 3. A quick, portable reference tool to this leading standard within the Service Management community. In addition the processes are listed …

Note: This pocket book is available in several languages: English, German, French. This Pocket Guide is a concise summary of ITIL® V 3. A quick, portable reference tool to this leading standard …

Note: This book is available in several languages: Dutch, English, French, Spanish. Foundations of IT Service Management based on ITIL® V3 The Official Handbook on ITIL®! Foundations of IT …

Note: This book is available in several languages: Italian, German. Foundations of IT Service Management based on ITIL® V3 Foundations of IT Service Management based on ITIL has become the …

Note: This book is available in several languages: Italian, Spanish. Previously known as: ‘IT Service Management based on ITIL V3 – A Pocket Guide’ This really popular pocket guide is a quick, …

Note: This book is available in several languages: Dutch, English, French, Spanish. Foundations of ITIL and its predecessors have become the industry classic guide on the topic of ITIL. Over the …

Het best verkochte handboek over ITILDit boek is, met zijn voorgaande edities, al jaren het toonaangevende boek over ITIL. Het boek heeft zijn plaats verdiend bij de vele experts die zich bezighouden …

Note: This book is available in several languages: Dutch, English, French, Spanish. Het best verkochte handboek over ITIL Dit boek is, met zijn voorgaande edities, al jaren het toonaangevende …