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Dr. Ursula Kriesten & Michael Becker
Kommunizieren und Führen in der Pflege – gewusst wie [PDF ebook]
Stärken erkennen, Kompetenzen schärfen, Verhaltensmuster durchbrechen. Spielerisch einfach kommunizieren – nie wieder Psycho-Spielchen

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Copertina di Dr. Ursula Kriesten & Michael Becker: Kommunizieren und Führen in der Pflege - gewusst wie (PDF)

Wer führt, muss kommunizieren – und sieht sich
dabei vielen Situationen und höchst unterschiedlichen
Gesprächspartnern gegenüber. Da entwirft die
„Drama-Queen“ ein Schreckensszenario, der „Feldherr“
droht und der „Miesmacher“ murrt.
Dieses Buch hilft weiter: Wer Gespräche flexibel angeht,
also die konkrete Situation berücksichtigt und den
„Charakterkopf“ richtig erkennt, kommt zügig weiter. Er
kann Kritik treffender formulieren, Retourkutschen
ausbremsen und Widerstände entschärfen.

€33.99

Circa l’autore

Dr. Ursula Kriesten, MBA ist Gesundheits- und Pflegewissenschaftlerin und verfügt seit mehr als 40 Jahren über Berufs- und Führungserfahrung im Bildungsbereich für Pflege und Gesundheitsberufe. Sie ist Krankenschwester, Lehrerin für Gesundheits- und Pflegeberufe, Master of Business Administration und promovierte in Gesundheits- und Pflegewissenschaften.
Michael Becker ist Sozial-Pädagoge und Geragoge. Er ist seit 2012 freiberuflicher Dozent an Akademien für Gesundheitsberufe im Rheinland mit den Schwerpunkten Umgangsformen bei Menschen mit Demenz, Kommunikation
und Konfliktbewältigung in sozialen Berufen.

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Lingua Tedesco ● Formato PDF ● ISBN 9783842691353 ● Dimensione 6.1 MB ● Casa editrice Schlütersche Verlagsgesellschaft mbH & Co. KG ● Paese DE ● Pubblicato 2022 ● Scaricabile 24 mesi ● Moneta EUR ● ID 8509580 ● Protezione dalla copia DRM sociale

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