James William (Six Sigma Integration, Inc., Rehoboth, Massachusetts, USA) Martin 
Lean Six Sigma for the Office [EPUB ebook] 
Integrating Customer Experience for Enhanced Productivity

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Historically, the integration of manufacturing methodologies into the office environment has proven to be problematic. Part of the difficulty lies in the fact that process workflows tend to be globally dispersed and thus rely heavily on information technology. But in complex service systems that contain a mix of employees, consultants, and technology, standardized protocols have been shown to reduce cycle time and transactional cost as well as improve quality. The successful appli...

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Formato EPUB ● Pagine 372 ● ISBN 9781000356847 ● Casa editrice Taylor and Francis ● Pubblicato 2021 ● Scaricabile 3 volte ● Moneta EUR ● ID 7752121 ● Protezione dalla copia Adobe DRM
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