Manfred Bruhn & Heribert Meffert 
Dienstleistungsmarketing [PDF ebook] 
Grundlagen – Konzepte – Methoden.Mit Fallstudien

Disinfection By-Products in Water Treatment describes new government regulations related to disinfection by-products. It explains the formation of microorganism by-products during water treatment and …

Indian spices are famous across the globe and have attracted food lovers for ages. With the increasing awareness of health through foods, people are now more conscious about the health and nutraceuti …

FINALIST : Business Book Awards 2018 – HR and Management Category In an increasingly volatile and complex world, it is crucial that organizations optimize leadership development so that employees in …

The Philosophy of Economics primarily considers the economic agent as a moral subject. Economics, however, has long overlooked the agent’s moral – that is to say, reasonable – dimension, to focus ins …

This book provides an introduction to R programming and a summary of financial mathematics. It is not always easy for graduate students to grasp an overview of the theory of finance in an abstract …

Shadow banking – a system of credit creation outside traditional banks – lies at the very heart of the global economy. It accounts for over half of global banking assets, and represents a third of th …

Drilled shafts in rock are widely used as foundations of heavy structures such as highway bridges and tall buildings. Although much has been learned about the analysis and design of drilled shafts in …

This book offers a unique contribution that examines major recent changes in conflict, negotiation and regulation within the labour relations systems and related governance institutions of advanced …

Environmental constraints are becoming increasingly severe, and now more than ever it is time that we confront head-on the change from an ‘underground resources’ type of civilization to one with a …

This book looks at the debates on global value chains (GVCs) and free trade agreements (FTAs) as springboards for industrial development in developing countries, especially India. It connects the out …