Neil Charness & George Demiris 
Designing Telehealth for an Aging Population [PDF ebook] 
A Human Factors Perspective

Providing up-to-date, practical advice on how to design, select, and structure telemedicine interventions with older adults, this book discusses the age-related changes that can affect the efficacy of these systems. It defines best practices and general guidelines for telemedicine use with older populations of both patients and health care practitioners. Ideal for anyone interested in designing, delivering or evaluating telehealth interventions for older adults, this book gives the necessary background on aging and human factors issues as well as the specific keys needed to implement a successful program.