Having both an intellectual disability and being from an ethnic minority group can make it even more difficult to get good services. If you know someone in this situation, you can use this book to help them to challenge discrimination by service providers.Two encounters are described, but the principles that they illustrate can apply to countless situations. In the first, three friends get what they want in a café by being assertive and not giving up easily. In the second, one of the friends is helped to resolve problems dealing with her bank.