Javier Faulin & Michael J. Fry 
Decision Making in Service Industries [PDF ebook] 
A Practical Approach

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In real-life scenarios, service management involves complex decision-making processes usually affected by random or stochastic variables. Under such uncertain conditions, the development and use of robust and flexible strategies, algorithms, and methods can provide the quantitative information necessary to make better business decisions. Decision M

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Language English ● Format PDF ● Pages 465 ● ISBN 9781439867457 ● Editor Javier Faulin & Michael J. Fry ● Publisher CRC Press ● Published 2012 ● Downloadable 6 times ● Currency EUR ● ID 2501491 ● Copy protection Adobe DRM
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