This informative volume on the shifting requirements of the hospitality service industry aims to incorporate smart information technology into tourism services. A resource written specifically for tourism service industry professionals, it provides a focused approach to introducing Industry 4.0-related technologies. It explains how artificial intelligence can support a company’s strategy to revolutionize the business by using smart technology most effectively. The chapters explore artificial intelligence, Internet of Things, big data, blockchain, and automation and robotics in the hospitality industry.
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Language English ● Format PDF ● Pages 372 ● ISBN 9781000935257 ● Editor Jean Paolo G. Lacap & Vinod Kumar Shukla ● Publisher Apple Academic Press ● Published 2024 ● Downloadable 3 times ● Currency EUR ● ID 9495250 ● Copy protection Adobe DRM
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